This policy clearly explains everything about your data on Megawheel — from your name to your payment details — including what is collected, where it is stored, and whether it is ever shared with anyone. It will not take long to read, but it is worth knowing.
How Megawheel protects your information – six key commitments
Your data on Megawheel is protected with SSL 256-bit encryption — the same technology used by international banks. No third party can ever access or read your data.
Bank-level securityYour name, mobile number, email, or payment details are never sold or rented to any advertiser, broker, or third-party company. Not ever.
Zero data salesMegawheel collects only the information needed to manage your account and process payments. No unnecessary personal details are ever requested.
Data minimizationAfter your account is closed, your data is retained for a defined period as required by legal and licensing obligations, then securely deleted.
Defined retention periodYou can request to view your stored data at any time. Requests to correct inaccurate information are also accepted. Simply contact support.
User controlMegawheel's Privacy Policy is written in plain, straightforward language — not legal jargon — so every user can clearly understand what happens with their data.
In plain languageIn summary: Megawheel only collects information that is necessary for account creation, identity verification, and payment processing. Nothing beyond what is needed is requested.
The following types of information are collected when you open an account on Megawheel and during your ongoing use of the platform. We explain why each piece of information is needed so there are no surprises.
| Type of data | Example | Why it is collected |
|---|---|---|
| Identity information | Name, date of birth, NID number | Age Verification & KYC Process |
| Contact information | Mobile number, email | Account verification and support |
| Payment Information | BKash/Nagad number, bank account | Deposit and withdrawal process |
| Usage information | Game history, login times | Account security and responsible gaming |
| Device information | IP address, browser type | Fraud detection and security |
During the account verification (KYC) process, you may be asked to provide a photo of your NID or passport — particularly for large withdrawal requests. These images are used solely for identity verification and are stored on secure servers.
Some technical data is also collected automatically — such as how long you played a particular game or how much time you spent on a page. This is purely numerical and is never used to identify you personally; it is used primarily to improve the platform.
Megawheel uses your information only for specific purposes. You have the right to know what is done with your data – so everything is set out clearly here.
Your data is never shared with third parties for marketing purposes. To opt out of Megawheel's own promotional communications (such as emails or SMS), use the "Turn off marketing communications" option in your account settings.
Megawheel uses multiple layers of technical security to protect user data — meeting or exceeding the standards used by Bangladesh's leading banks.
Every piece of data sent from your browser or app to Megawheel's servers is fully encrypted in transit. No one can intercept or read it along the way.
All data is stored on secured servers protected by firewalls and access controls. Internal staff can only access information relevant to their own role.
Third-party security experts conduct regular system audits. Any vulnerabilities identified are addressed promptly.
An extra layer of security via SMS or an Authenticator app. Even if your password is compromised, no one can access your account.
If unusual activity is detected on your account – such as a login from an unrecognised device – an automatic alert is sent.
That said, no cybersecurity system is ever 100% foolproof. Megawheel strongly encourages you to keep your password strong, avoid reusing it across other platforms, and contact support immediately if you notice anything suspicious.
Megawheel believes every user has the right to control their own data. That's why the following rights are active for all members.
You can request to see what information Megawheel holds about you. A response is typically provided within 7 business days.
If any of your information is incorrect, you can request a correction. Contact support and provide proof of the accurate details.
Once your account is closed and any legal retention periods have expired, you can request that your personal data be deleted.
In certain circumstances, you may request that processing of your data be temporarily paused.
You can request a copy of your personal data in a commonly readable format.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.
To exercise any of these rights, email support@megawheel.click or reach out via live chat. We typically respond within 3–7 business days. Identity verification may be required in some cases.
Please note – certain information is required to be retained for a specified period due to legal obligations. In such cases, a deletion request will take effect once that retention period has ended.
The Megawheel website and app use cookies. A cookie is a small data file stored on your device that helps remember your identity and improve your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining Login Sessions & Security | Deleted at end of session |
| Functional cookies | Remembering language and preference settings | 30 Days |
| Analytics cookies | Platform usage statistics (non-personally identifiable) | 90 days |
| Security Cookies | Fraud detection and prevention of unauthorized access | 30 Days |
You can disable cookies through your browser settings. However, turning off essential cookies may prevent login and payment features from working. App users can manage the app's data storage permissions through their device settings.
Megawheel never serves anyone under the age of 18 and does not knowingly collect their information. Age is verified at registration. If it comes to our attention that a minor's information has been collected by mistake, that data will be deleted immediately and the associated account will be closed.
Megawheel reserves the right to update this Privacy Policy at any time. You will be notified at your registered email address before any significant changes take effect. Continued use of the platform after any update constitutes acceptance of the revised policy. The date of the latest update is always shown at the top of this page.
If you have any questions about this policy or want to know more about your own data, write to us directly at support@megawheel.click or ask in Bengali via live chat. To learn more Terms & Conditions You may also want to visit this page.
Megawheel's commitment
Sale of data to third parties
Many online platforms profit by selling user data to advertisers. Megawheel doesn't operate that way. Our business is built on user trust — and selling your data would betray exactly that.
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